01Who we are
This Privacy Policy explains how Milann (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you use the Milann app, milann.app, and related services (the “Service”). Under India’s Digital Personal Data Protection Act, 2023 (the “DPDP Act”), Milann is the Data Fiduciary for this data.
The short version: we collect what we need to verify that members are real, suggest compatible matches, and keep chats safe. We never sell your personal data, and other members never see your government ID or verification data.
02Data we collect
When you join the beta on milann.app
- Your name and email address.
- A copy of that sign-up, saved in your browser’s local storage on that device.
When you create and use your account
- Account details — the phone number or email address you sign up with.
- Profile — your name, age, gender, height, city, religion, personality, bio, photos, professional details such as your job title and workplace, and what you’re looking for.
- Compatibility details — Vedic astrological information you choose to provide, such as your date, time, and place of birth.
- Activity — likes, matches, messages, blocks, and reports.
When you verify your profile
- Face and liveness data — a live 3D selfie and facial geometry, used to confirm you’re a real person, that your photos show the same person, and that images aren’t AI-generated or manipulated.
- Government ID — Aadhaar-based e-KYC through a licensed verification provider, which confirms your legally verified name and date of birth.
- Professional details — information from the LinkedIn profile you choose to connect, such as your workplace and career history.
Collected automatically
- Device and technical information, such as device type, operating system, app version, IP address, and crash logs.
- Basic request logs kept by our hosting provider when you visit milann.app.
03How we use your data
- Run the Service — create your account, show your profile, and deliver messages.
- Verify identity — confirm that every member is a real, unique person, and prevent catfishing, deepfakes, and fake or duplicate accounts.
- Suggest matches — calculate compatibility from your preferences and the details you share.
- Keep members safe — check messages and images automatically, including before they are sent, investigate reports, and enforce our Community Guidelines.
- Communicate — send beta invites, service updates, and safety notices.
- Measure our ads — if you accept cookies on milann.app, use the Meta Pixel to see whether our ads lead to website visits and beta sign-ups.
- Comply with the law — meet legal obligations and respond to lawful requests.
- Improve Milann — fix problems and make the Service better.
04Your consent
We rely on the consent you give when you sign up, and when you choose to complete steps such as verification or connecting LinkedIn. We may also process data for other legitimate uses the DPDP Act allows — for example, to comply with the law or to respond to a threat to someone’s safety.
You can withdraw your consent at any time in the app or by writing to info@milann.app. Withdrawing doesn’t affect processing that has already happened. Because verification is essential to Milann’s safety, withdrawing consent for it means we can’t keep your profile active.
06Where your data is processed
Some of our service providers may store or process data outside India. We only transfer personal data in ways the DPDP Act permits, and we require our providers to protect it.
07How long we keep it
We keep your personal data while your account is active and for as long as we need it to provide the Service. When you delete your account, we delete or anonymise your data within a reasonable period. We keep some data longer only where we must — for example, to comply with the law, resolve disputes, investigate safety reports, or stop banned members from returning.
We keep beta sign-up details until we send your invite, or until you ask us to delete them.
08Your rights
Under the DPDP Act, you have the right to:
- access information about the personal data we hold about you and how we use it;
- correct, complete, or update inaccurate data;
- have your data erased when it’s no longer needed or you withdraw consent;
- withdraw consent at any time;
- nominate someone to exercise your rights if you die or become unable to;
- have your grievances addressed.
To use any of these rights, email info@milann.app from the address linked to your account. We may need to confirm your identity first. If you’re not satisfied after contacting us, you can complain to the Data Protection Board of India.
09Children
Milann is only for adults aged 18 and over. We don’t knowingly collect personal data from anyone under 18. If we find out that we have, we’ll delete it and close the account.
10Security
We protect your personal data with safeguards such as encryption in transit and limits on who can access it. No system is completely secure. If a personal data breach affects you, we’ll notify you and the Data Protection Board of India as the law requires.
12Changes to this policy
We’ll update this policy as Milann changes. If a change is significant, we’ll tell you in the app or by email before it takes effect. The “Last updated” date above shows when it last changed.
13Grievance Officer and contact
For privacy questions, data requests, or complaints, contact our Grievance Officer. You can also use our contact page.
- Role
- Grievance Officer, Milann
- info@milann.app
- Response
- Acknowledged within 24 hours · resolved within 15 days
Questions about this page?
Write to us at info@milann.app. We read every message.